Consumer products

Philips' coronavirus response

Consumer Care


Our Consumer Care agents are available to support you. It may be that operating hours are modified, or you might hear some additional background noise during the call. The agents are working from home to ensure their health and safety. 

Self-help options are available here.

Service & Repairs


Due to prevention measures from local governments, many of our local service and repair centers are temporarily closed or operating reduced hours. The service centers that are operating are taking extra hygiene precautions.


Service centers in some countries are temporarily closed or operating on limited capacity. We advise you to contact your local service center before visiting. 


Web support are available here.

The measures we are taking are for the health and safety of all. This is our main priority. We appreciate your understanding during this unprecedented situation.